Booking Policy

Non-Refundable Deposit

An initial non-refundable deposit of 15% of the total cost of the invoice total must be secured prior to any services being reserved or performed by Napili Events LLC.

Payment Schedule and Method

For your convenience, payments can be made online via emailed invoice using a valid credit card. Otherwise, payment is to be made by cash or check.

The 15% non-refundable deposit is due on the day of the reservation to confirm your booking date and vendors. The remaining 85% of the total bill is due following the completion of your event. The video and photography will not begin the editing process until payment.

Contracted Package

Includes all services described in selected package details reviewed and distributed to clients via website, phone consultation, email, and invoice. Any additional services/products requested by the client incurred by Napili Events will be billed directly to the client at cost. All services contracted cannot be deducted within 30 days of the event without cancellation fees. Additional services can be added up until the day of, if available. 

Cancellation Policy

If the event is canceled, no portion of the fees paid to Napili Events LLC will be returned. If the event is canceled less than 14 days before the date, a 2nd payment will be required to compensate for full payment to all vendors who were reserved for the event. If the event is postponed, services contracted can be applied to a new date if available (refer to Postponement Policy).

Postponement Policy

If the event is postponed, all services will cease at time of notification of postponement if no determined new date is provided. Payment schedule will be determined and readjusted post-new event date notification. If the client requires services to resume, post new event date being established, a second payment of $250 will be required at time of service re-start.

Provided Documentation

All documentation created and provided to the client is owned and copy written by Napili Events LLC and cannot be used or given to any other 3rd party.

Costs

Any purchased items on behalf of the client for the day of event or prior will be billed directly to the client at cost of goods and mileage at $.52 per mile, if extensive travel (beyond 25 miles) is required.